• home-icon Financial Difficulties
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    Call 0333 200 5734
    Monday to Friday 8am to 6pm. Calls cost your standard fee, networks may vary.
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    Write to us:
    FGH, 2 Nunnery Square, Sheffield, S2 5DD.

    I forgot to make a payment

    Financial Difficulties
    If you forget to make a payment, the most important thing to do is make the payment as soon as possible. A £12 fee is charged when a payment is missed.
    Make a Payment Online
    Other ways to pay
    Pay via QuickServ
    This is our automated payment system. Call 0800 056 0112 and use the PIN number on your statement.
    Pay by Bank Transfer
    Make a payment to Sort Code 50-00-36 and Account Number 28917014. So that we can allocate your payment, please remember to quote your credit account number as a reference.
    Pay Over the Phone
    To pay over the phone call us on 0333 200 5734

    Avoid Missing Future Payments

    Change your payment date
    Change your payment date
    Call us on 0333 200 5734 to change the date when your payment is due. If your payment date is inconvenient, we are happy to change the date when your payment is due.
    Set up a Direct Debit
    Set up a Direct Debit
    Click here to set up a direct debit online. This means you will never miss a payment and be charged a fee.
    If you think you might be experiencing financial difficulties, give us a call on 0333 200 5734 - we want to help.
    Our budget calculator tool and financial difficulties sections may help you explore your options.
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